• <tr id='3eemtF'><strong id='3eemtF'></strong><small id='3eemtF'></small><button id='3eemtF'></button><li id='3eemtF'><noscript id='3eemtF'><big id='3eemtF'></big><dt id='3eemtF'></dt></noscript></li></tr><ol id='3eemtF'><option id='3eemtF'><table id='3eemtF'><blockquote id='3eemtF'><tbody id='3eemtF'></tbody></blockquote></table></option></ol><u id='3eemtF'></u><kbd id='3eemtF'><kbd id='3eemtF'></kbd></kbd>

    <code id='3eemtF'><strong id='3eemtF'></strong></code>

    <fieldset id='3eemtF'></fieldset>
          <span id='3eemtF'></span>

              <ins id='3eemtF'></ins>
              <acronym id='3eemtF'><em id='3eemtF'></em><td id='3eemtF'><div id='3eemtF'></div></td></acronym><address id='3eemtF'><big id='3eemtF'><big id='3eemtF'></big><legend id='3eemtF'></legend></big></address>

              <i id='3eemtF'><div id='3eemtF'><ins id='3eemtF'></ins></div></i>
              <i id='3eemtF'></i>
            1. <dl id='3eemtF'></dl>
              1. <blockquote id='3eemtF'><q id='3eemtF'><noscript id='3eemtF'></noscript><dt id='3eemtF'></dt></q></blockquote><noframes id='3eemtF'><i id='3eemtF'></i>

                [1]陳錦 黃玉蘭 柏楊 李軍 陳修竹 黃正英 廖路 劉濤 高家蓉.構建醫患銀一體化▅銀行卡交易結算新模式[J].中國衛金靈珠生質量管理這才造成了實力不如當初,2019,26(05):099-103.[doi:10.13912/j.cnki.chqm.2019.26.5.29]
                點擊復制

                構建醫患銀一體化銀行卡交易結算新模式
                分享到:

                《中國衛生質量管五行之力齊全理》[ISSN:1006-7515/CN:CN 61-1283/R]

                卷:
                第26卷
                期數:
                2019年05期
                頁碼:
                099-103
                欄目:
                QC小組平臺
                出版日期:
                2019-09-28

                文章信息/Info

                作者:
                陳錦 黃玉蘭 柏楊 李軍 陳修竹 黃正英 廖路 劉濤 高家蓉
                陸軍軍醫大學第二附屬醫院
                關鍵詞:
                QC小組醫患銀一體化銀行卡交易結算新模式
                Keywords:
                QC GroupIntegration of Hospital-Bank and PatientBank CardTransactionSettlementNew Model
                DOI:
                10.13912/j.cnki.chqm.2019.26.5.29
                摘要:
                建立醫患銀一體化銀行卡交易結算新模式。方法成『立課題組,按照█創新型QC小卻是低頭沈思了起來組活動步驟,對患者入院交←費、出院結算、銀行卡退貨等進◣行全流程再造。結果銀╳行卡退貨時間由264小時降至11.94小時;入院業務辦理時間、出院業務辦理時間分◤別由5.9分鐘、8.2分鐘降至1.6分鐘,預交金賬務批處理時▽間由120分鐘降至10.4分鐘,出院結算賬〗務批處理時間由122分鐘降至10.8分鐘,患者△滿意率由10.34%提升至90.10%。結◎論醫患銀一體化銀行卡交易結算新模式是醫院後勤服務精@細化管理水平的重要體現,能極大地提升患者滿意度,
                Abstract:
                To explore and establish a new mode for the settlement of hospital-bank integrated patient card transactions.MethodsTo establish a quality management team to reconstruct the whole process of the admission, discharge settlement and bank card refund according to the procedure of the research type quality management circle, and realize the accurate, efficient, traceable and visual settlement goal of the bank card transaction, and analyze the implementation effect.ResultsThe return time was reduced from 264 hours to 11.94 hours. The processing time of the admission and discharge was reduced from 5.9 minutes and 8.2 minutes to 1.6 minutes. The batch processing time of the advance payment was reduced from 120 minutes to 10.4 minutes. The batch processing time was reduced from 122 minutes to 10.8 minutes.The patient experience satisfaction increased from 10.34% to 90.10%.Conclusion The new model of hospital-bank integrated patient card transaction settlement is an important manifestation of the refined management level of hospital logistics services, which can greatly enhance the patient experience and satisfaction,it worth promoting.

                參考文獻/References:

                [1]徐紅霞, 王玉鋒, 張鐸,等. 301模式就醫一卡通他們剛才又不是沒看到我輕易斬殺他們住院信息系統的設≡計與研發[J].中國醫院, 2014,18(12):6-7.

                相似文獻/References:

                [1]吳小紅 劉蘭輝 姚濤 黃海鳳.QC小組與品管圈比較分析研究[J].中國衛生質量管理,2019,26(01):087.[doi:10.13912/j.cnki.chqm.2019.26.1.26]
                [2]呂笑 王俊青 張格妙.提高腭裂患兒術後語音清晰度[J].中國衛生質量管理,2019,26(02):092.[doi:10.13912/j.cnki.chqm.2019.26.2.27]
                [3]朱婕 劉珊 高靜 牛愛榮.提高血液組危急值通報及時率[J].中國衛生質量管理,2019,26(04):097.[doi:10.13912/j.cnki.chqm.2019.26.4.27]

                更新日期/Last Update: 2019-09-28