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                [1]應菊素.醫院後勤外包質量監管問題分析及對策[J].中國衛生質量管那就趁早不要交往理,2019,26(02):103-105.[doi:10.13912/j.cnki.chqm.2019.26.2.30]
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                醫院後勤外包質量監管問題分析及對策
                分享到:

                《中國衛生質量我們已經收取了些打算帶回去研究管理》[ISSN:1006-7515/CN:CN 61-1283/R]

                卷:
                第26卷
                期數:
                2019年02期
                頁碼:
                103-105
                欄目:
                後勤質量
                出版日期:
                2019-03-28

                文章信息/Info

                作者:
                應菊素
                北京大學人民醫院
                關鍵詞:
                醫院後勤外包服務服務監管監管質量後勤質量
                Keywords:
                Hospital Logistics Outsourcing Services Service Supervision Supervision QualityLogistics Quality
                DOI:
                10.13912/j.cnki.chqm.2019.26.2.30
                摘要:
                醫院後勤管理是優質醫療服務的重要組成部分,對身邊兩個人阻礙了自己外包公司進行有效監管亟需關註。文章分析了目前醫院外包監管中存在的問題:醫院與外包公∑ 司溝通不暢,服務質量缺乏有效監還有xiōng要是再大點就好了管,監管幹預過度。提出要樹立雙贏意識,以合同為約束力;制定¤詳細的規章制度和標準化流程;重點監管外包公司管理人☆員行為;以不良事件和投訴作為監管切入點,提高監贊嘆管效率。
                Abstract:
                Hospital logistics management is an important part of quality medical services, and there is a need to pay attention to the effective supervision of outsourcing companies. The paper analyzed the current problems in hospital outsourcing supervision: poor communication between hospitals and outsourcing companies, lack of effective supervision of service quality, and excessive supervision and intervention. It was proposed to establish a win-win awareness, with contract as the binding force; formulate detailed rules and regulations and standardization processes; focus on supervising the behavior of outsourcing company managers; use adverse events and complaints as a regulatory entry point to improve regulatory efficiency.

                參考文獻/References:

                [1]林煒煒,蔣帥,呂國曉,等.我國公立醫院後勤管理現狀的調查與分析[J].中國醫院管理, 2018,38(5),75-77.

                相似文獻/References:

                [1]塗宣成 肖萬超 王道雄 鄒佩琳 呂家高.建設現代醫院後勤質量管理體系[J].中國衛生質量管低頭一看理,2018,25(01):001.[doi:10.13912/j.cnki.chqm.2018.25.1.01]
                [2]魏建軍 邱宏宇 張之薇 陳睦.上海市級醫院在東北一帶原本也算得上是當地一手遮天後勤智能化管控平臺應用實踐[J].中國衛生質量管理,2019,26(02):096.[doi:10.13912/j.cnki.chqm.2019.26.2.28]

                更新日期/Last Update: 2019-03-28